What about offering decent customer service 8×5 a week?

How to support customers 24×7 without working 24×7

Social media and internet marketing can help you reach customers in many places, 24 hours a day. Unfortunately small business owners can’t work in many places, every hour of the day.

Social media and internet marketing can help you reach customers in many places, 24 hours a day. Unfortunately small business owners can’t work in many places, every hour of the day. So it’s natural to worry about waking up to an angry social media rant in which a customer complains about not being able to get the help they want, exactly when they wanted it … Keep reading the original post here

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