Is the digital transformation a chicken and egg dilemma? If so, what comes first?: technology or business transformation?

Become a Digital Service Provider with DNS

Telecom providers are taking steps to transform from communications service providers (CSPs) to digital service providers (DSPs). In doing so, they are shifting their focus from being network-centric to subscriber-centric. This is crucial. It’s no longer about how a subscriber interacts with a service provider’s network; now, the focus is almost entirely on how the service provider can enrich the subscriber’s digital lifestyle. That’s a substantial shift in thinking and market approach … Keep reading the original blog post here

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