All industries are working hard to develop Artifical Intelligence (AI) to become more competitive. AI is seen as a major development to gain market share, increase operational efficiencies and overall to have a smarter corporation. Telecommunications is no different and AI is being touted as the next big thing. But the telecom industry needs to be careful with its own definitions of AI and how the definition impacts its future AI developments. With the help of Adi Chhabra, Head of Product Innovation at Vodafone, we explore AI from its simple and basic definition to what it will mean not just for telecom, but for all sector in our society.
Adi is a Head of Innovation with over 11 years of experience across Fashion, E-commerce and Technology Industries. He is currently leading Product Management and Innovations for Vodafone UK in the space of Artificial Intelligence and Machine Learning. He is passionate about solving problems through design thinking, big data and automation. An avid reader of consumer technology and applied mathematics, he often spends his time thinking about how to merge the two to make consumer experiences worth their while. Adi holds an MBA degree from Lancaster University Management School.